This design is made of soft suede and latte Italian grain leather embossed in a croc pattern. If you happen to accidentally scratch the surface of the leather, delicately moisten the scrape and rub, this will smooth it away. Once in a while, you can apply an avocado or bee wax-based leather care detergent. Suede should not be greased in any way or excessively moisturized. You can apply a dedicated suede cleaning brush. Do not allow the leather to be drenched, this can lead to dyeing clothes and damage. If the leather does get wet, wipe it quickly using a dry cloth. Do not use a hair dryer or heater. Do not allow contact with perfume, chemicals, etc. Do not expose the bag to excessive sunlight as this may lead to permanent discoloration.